Terms of service provision

The owner and operator of this website is Robsha Investment, which owns Nemelien. In the following sections of this document, the terms “we,” “us,” and “our” refer to Robsha Investment.

The website provides access to content, tools, and services related to online sales and is made available to users on the condition of acceptance of these terms and conditions (“Terms”) and related policies.

Using the Site, including browsing its content or placing orders, means that the user has read and accepted the Terms. If the user does not agree to any of the provisions, they should cease using the Site.

The Site operates on the Shopify Inc. platform, which provides the technical infrastructure for conducting online sales.

1. Terms of Use of the Site
The user confirms that they have full legal capacity or the required consent from a legal representative. It is prohibited to use the Site in a manner that is contrary to applicable law or local regulations.

It is forbidden to upload viruses, malware, or other elements that may disrupt the operation of the Site. Violation of these rules may result in immediate restriction or termination of access to services.

2. General Rules
We reserve the right to refuse service to any user without providing a reason. Information transmitted through the Site (except for payment data) may be sent unencrypted. Payment card data is always secured.

It is prohibited to copy, reproduce, resell, or use any part of the Site without prior written consent.

3. Content and Information
The information posted on the Site may contain inaccuracies or be outdated. It is for informational purposes only and does not constitute a guarantee or binding offer.

4. Changes to Offers and Prices
Product prices may change without prior notice. We reserve the right to modify, suspend, or discontinue the sale of products or services at any time.

5. Products
Products are available exclusively for online sale. The return and exchange policy is defined in the Return and Refund Policy. The presentation of products may vary depending on the user's screen settings.

We reserve the right to limit the availability of products or withdraw them.

6. Placing Orders
We reserve the right to cancel or refuse to fulfill an order, particularly in cases of suspected violations of the Terms. The user is required to provide true and current information.

7. External Tools and Services
Some features of the Site may come from third parties. We are not responsible for their operation or the consequences of using them.

8. Links to Third-Party Sites
The Site may contain links to external services. We are not responsible for their content, policies, or practices. Use of them is at the user's own risk.

9. Feedback and Communication
By submitting comments, suggestions, or other materials, the user agrees to their use without restrictions.

10. Personal Data
The rules for processing personal data are defined in the Privacy Policy.

11. Errors and Corrections
We reserve the right to correct errors, inaccuracies, or update information at any time, even after an order has been placed.

12. Prohibited Actions
It is prohibited to use the Site in a manner that violates the law, including attempts to bypass security measures, spam, phishing, or other harmful actions.

13. Liability
The Site and services are provided “as available.” We do not guarantee uninterrupted operation of the Site. Consumer rights arising from applicable regulations remain unaffected.

14. User Obligations
The user agrees to indemnify us against claims arising from violations of the Terms.

15. Severability of Provisions
If any provision of the Terms is found to be invalid, the remaining provisions shall remain in full force.

16. Termination of Use
The user may cease using the Site at any time. We may terminate the provision of services in the event of a violation of the Terms.

17. Entire Agreement of the Terms
This document constitutes the entire agreement between the user and Robsha Investment.

18. Governing Law
These Terms are governed by Dutch law, subject to mandatory consumer protection regulations.

19. Changes to the Terms
We reserve the right to make changes by publishing an updated version of the Terms. Continued use of the Site means acceptance of the changes.